FAQ – Frequently Asked Questions about PULSAWORK Software

Pulsawork - Functionalities and Areas Covered

 

1. What is Pulsawork?

Answer:

Pulsawork is a modern HR and business platform for managing recruitment, employees, contracts, attendance, projects, visas, accommodation, orders, invoices, vehicles, and other services. It enables efficient digitalization of HR and administration, process automation, and compliance support (legislation adherence).

 

2. How does Pulsawork help with employee recruitment?

Recruitment rooms allow you to:

  • Create a multi-stage recruitment process with phases.

  • Record candidates and track their progress through individual stages.

  • Manage candidate responses to job offers.

  • Plan interviews and evaluate their success (internal and external).

  • Assign responsible recruiters to candidates.

  • Record notes, tasks, and upload documents to candidates’ profiles.

  • Automate data transfer between candidates, recruitments, and employment contracts.

  • Export candidate lists and recruitment statistics.

 

3. How does Pulsawork handle employment contracts and amendments?

Employment contracts and amendments offer:

  • Creation of employment contracts based on templates (including multilingual templates).

  • Electronic signing and signature records.

  • Management of amendments with effective date tracking.

  • Automated reminders for contract expiration.

  • The ability to correct data even after the contract has been signed (with permission).

  • Recording of terminations and resignations.

  • Automatic export of employees’ personal data upon termination.

 

4. How does attendance work in Pulsawork?

The attendance module offers:

  • Shift planning and work time management.

  • Recording of arrivals, departures, and breaks.

  • Management of absences (vacation, sick leave, childcare leave, etc.).

  • Automatic generation of payroll data.

  • Attendance corrections (fixing errors and delays).

  • Support for transferring hours between employees’ contracts.

  • Overview of daily and monthly attendance reports.

 

5. Employee Management and Their Data

Employee management includes:

  • Recording personal data, identity documents, and contacts.

  • Managing changes (employee change history).

  • Linking employees to employment contracts and orders.

  • Automated recording of a candidate as an employee after signing a contract.

  • Exporting employee lists based on various filters (employer, active contract, etc.).

 

6. What does Pulsawork solve in the area of visas and residence permits?

Visas and residence management allows:

  • Recording citizenship, visa types, and residence permits.

  • Managing visa validity dates and expiration reminders.

  • Recording documents and identity proofs of foreigners.

  • Filtering based on employer or user employer.

  • Creating statistics for immigration processes.

 

7. How does Pulsawork support project management?

Projects allow you to:

  • Create and manage projects and sub-projects.

  • Assign employees to projects.

  • Add tasks and track their fulfillment.

  • Label projects and filter them by organizational structure.

  • Visualize the status of project tasks and performance metrics.

 

8. Employee Accommodation Management

The Accommodation module offers:

  • Recording accommodation facilities and rooms.

  • Assigning employees to accommodation based on capacity.

  • Managing accommodation prices, including local taxes and VAT.

  • Archiving housed individuals.

  • Exporting lists of accommodated persons and reports.

 

9. Does Pulsawork handle order management?

Orders in Pulsawork include:

  • Creating and managing different types of orders (recruitment, employee, business, transport, service/outsourcing-oriented).

  • Linking orders to employment contracts or invoices.

  • Exporting orders and reports on fulfillment status.

 

10. Can Pulsawork manage invoices?

Invoices allow you to:

  • Record received and issued invoices.

  • Link invoices to orders.

  • Import invoice data from files using AI.

  • Manage VAT and accounting journals.

  • Export invoice lists with support for advanced filtering.

 

11. Vehicle and Fuel Card Management

The Fleet Management module offers:

  • Recording vehicles, brands, and categories.

  • Managing vehicle service records.

  • Archiving retired vehicles.

  • Recording and managing fuel transactions (e.g., DKV cards).

 

12. How does Pulsawork manage task assignments for team members?

In Pulsawork, you can:

  • Create tasks for individuals or groups of employees.

  • Assign tasks to specific projects or cases.

  • Set deadlines and track progress.

  • Categorize tasks by types (administration, recruitment, logistics, etc.).

  • Assign responsible persons and track who is currently working on the task.

  • Label tasks (priority, completion status).

  • Use change history to track task updates.

 

13. How does Pulsawork help manage internal and external requests?

Pulsawork allows you to:

  • Manage internal requests through “Cases” and “Tasks” modules.

  • Record external requests (e.g., from clients or partners) as separate cases with assigned employees.

  • Link requests to projects, recruitment rooms, or orders.

  • Record notes and communication directly within the case.

  • Approve resolved requests through workflows.

 

14. How does Pulsawork track costs and profitability?

Pulsawork offers:

  • Linking projects to cost centers and orders.

  • Recording costs related to employees, accommodation, transportation, or recruitment.

  • Tracking invoices and linking them to relevant orders or projects.

  • Managing cost centers and their budgets.

  • Reporting profitability of individual orders, clients, or projects.

 

15. Does Pulsawork allow request and process approvals?

Yes, Pulsawork:

  • Supports multi-level approval of tasks, employment contracts, terminations, and amendments.

  • Approves absences in the attendance module (e.g., vacations, sick leave).

  • Approves invoices and orders within workflows.

  • Notifies users about approval requests via notifications.

 

16. How does Pulsawork track assets assigned to employees?

In Pulsawork, you can:

  • Record assets (laptops, phones, company cars, access cards).

  • Assign assets to specific employees.

  • Track the history of asset assignment and return.

  • Manage stock inventory and asset movement between employees.

  • Archive retired assets and plan new assignments.

 

17. How does Pulsawork support internal HR processes?

Pulsawork handles internal HR by:

  • Complete employee management (personal data, contracts, documents).

  • Automating recruitment from candidate to employee.

  • Recording attendance, absences, overtime, and shift work.

  • Supporting employee education and development.

  • Managing internal requests and processes.

  • Managing job positions and organizational structure.

 

18. How does Pulsawork support agency processes?

Pulsawork is fully prepared for agency processes:

  • Recruiting candidates for clients through recruitment rooms.

  • Creating employee orders and managing their fulfillment.

  • Linking employees to user employers.

  • Recording the secondment of employees abroad.

  • Invoicing services based on work performances.

  • Managing visas and residence permits for foreign workers.

 

19. How does Pulsawork support employee education and development?

The Education and Development module allows you to:

  • Plan training sessions and courses.

  • Assign participants from employees and candidates.

  • Evaluate training success (completed/not completed).

  • Record repeated training and reminders for their need.

  • Generate certificates and completion documents.

  • Maintain training statistics and export results.

 

20. How does Pulsawork help with preparing payroll data?

Pulsawork provides:

  • Processing attendance as a basis for payroll (worked hours, overtime, absences).

  • Generating payroll records and overviews.

  • Exporting data to payroll systems (XLSX, CSV formats).

  • Recording bonuses, deductions, and advances for each payroll period.

  • Keeping a history of attendance changes and audit logs.

 

21. Reporting and Analytics

The Reports section allows:

  • Creating custom reports (employees, recruitment, attendance, turnover).

  • Overviewing employment status by orders.

  • Statistics of recruiters based on their activities.

  • Calculating turnover rates by weeks.

  • Exporting data to Excel or CSV files.

 

22. Automations in Pulsawork

Automations include:

  • Notifications of upcoming visa, contract, or document expirations.

  • Automated data processing when changing statuses.

  • Generating documents based on templates.

  • AI assistance in uploading CVs, ID documents, and invoices.

 

23. Does Pulsawork support a multilingual environment?

Answer:

Yes, Pulsawork is multilingual (SK, CZ, EN, DE, UA, RU) and supports generating documents in different languages, including translations of job offers, position descriptions, and work factors.

 

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Pulsawork - Functionalities and Areas Not Covered

 

1. Accounting and Finance

Pulsawork is not an accounting software and does not provide:

  • General ledger management,

  • Balance sheet, income statement, or tax return processing,

  • Accounting closing operations,

  • Automated VAT calculation beyond simple invoice recalculations.

 

2. Payroll Processing

Pulsawork does not offer full payroll processing, including:

  • Net salary calculation for employees,

  • Payslip generation,

  • Sending salaries to employee accounts,

  • Automatic reporting of changes to health or social insurance agencies.

 

3. Legal Services

Pulsawork does not provide legal advisory services or:

  • Legal representation before state authorities,

  • Creation of legally binding documents without human intervention,

  • Management of labor disputes or disciplinary proceedings.

 

4. CRM and Customer Management

Pulsawork is not a full-fledged CRM system and:

  • Does not manage sales cases, leads, or opportunities in an advanced form,

  • Does not support customer relationship management or business campaigns.

 

5. Warehouse Management and Logistics

Pulsawork is not a full warehouse or logistics system and:

  • Does not support complex warehouse management (locations, FIFO, FEFO),

  • Does not manage goods movement via RFID or barcodes,

  • Does not handle shipment and receipt of goods.

 

6. Communication and Collaboration

Pulsawork does not include corporate communication tools and:

  • Does not support internal chat, video calls, or team messaging,

  • Is not a replacement for tools like Slack, Microsoft Teams, or Zoom.

 

7. Talent Management and Learning

Pulsawork does not include Talent Management systems or:

  • Career growth management, 360° feedback,

  • A Learning Management System (LMS) for e-learning, certifications, or testing.

 

8. Marketing and Campaigns

Pulsawork does not provide marketing functionalities:

  • Newsletter management,

  • Marketing campaign automation,

  • Customer database segmentation.

 

9. Immigration Services

Pulsawork does not offer full-fledged immigration services:

  • Does not submit visa or work permit applications,

  • Does not communicate with state authorities (e.g., immigration police, embassies).

 

10. Fleet Management

Pulsawork does not provide Fleet Management services:

  • No GPS tracking of vehicles,

  • No leasing management.

 

11. Security Systems

Pulsawork is not a security system and:

  • Does not manage biometric identification or physical access control of people.

 

12. Project Management

Pulsawork does not replace full project management tools (like Jira, Asana) and:

  • Does not support management of epics or task boards (Scrum).

 

13. Manufacturing Execution Systems (MES)

Pulsawork is not a manufacturing system (MES) and:

  • Does not manage production processes, production lines, or quality control.

 

14. Business Intelligence and Analytics

Pulsawork does not contain advanced BI tools:

  • It does not yet create fully dynamic dashboards.

 

15. Automated Legal Translations

Pulsawork does not provide certified legal translations:

  • It does not perform automated translations of legal documents with guaranteed accuracy.